Middlesex Cricket takes the privacy of all its fans, customers and website users very seriously and takes the greatest of care to protect your information at all times.
A Data Protection Officer has been appointed to ensure adherence with this policy at all times.
Please note, this website contains links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.
By using this website and giving your information to us, you indicate your consent to us collecting and using your personal information in accordance with the terms set out in this policy.
WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
We may use your data for the following purposes:
When we provide you with products or services we may collect and store any personal information that you provide to us. We may, for example, keep a record of your name, address, delivery address, email address, telephone number and payment card details. We may also record details of any disability or health needs you may have at the time of booking an event or service which will take place at the ground or out-ground, or any of our other premises to help to ensure your comfort and safety.
When you sign up with us for an online account, register to receive marketing communications from us (and/or our sponsors and partners), enter one of our competitions, fill in one of our forms (whether online or offline) or otherwise expressly provide us with your personal information, we may collect and store any personal information that you provide to us and may use it to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out profiling and market research.
When you interact with our digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how our fans use our digital platforms to enable us create better content and more relevant communications:
We may also infer your country of location from the IP address you have used to access our digital platforms.
USING YOUR INFORMATION FOR RELEVANT MARKETING AND COMMUNICATION
In common with many other website operators, we may use standard technology called 'cookies' on this website. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate Middlesex Cricket's website on each visit.
The cookies we use on our website (middlesexccc.com) are shown below:
Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. With experience, you can usually choose to switch off all cookies or to allow only certain ‘trusted’ sites to place cookies.
Please note: If you do turn Cookies off, this will limit the experience we are able to provide to you and may affect your user experience.
Occasionally, we may use digital tracking (usually in a cookie) on Middlesex Cricket's website or in emails we send to you. We use these to ensure you receive appropriate information and do not receive multiple communications about the same thing (such as ticketing offers) from different cricket related organisations.
PREVENTING USE OF TRACKING TECHNOLOGIES
If you stop cookies, this will normally stop any tracking from the website. Where we plan to use tracking technology, we will ask for your consent.
Please note: If you do not allow us to use tracking technology, you may receive communications that are of less interest to you or from all of those involved in putting on an event
DISCLOSURE OF YOUR INFORMATION
In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.
We may share your data with advertising networks for the purposes of selecting and serving relevant adverts to you via those networks/platforms, and to search engine and analytics providers.
SECURITY OF INFORMATION
We take the security of your personal information seriously. We have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.
Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.
Please note that for your safety and security, CCTV may be in operation at our premises which are open to the public.
IF YOU ARE AGED UNDER 16
If you are under 16 and register for restricted areas of our digital platforms, we will collect your date of birth and retain that with your name and other details you may provide. This is so we can ensure we treat you in an age appropriate way in line with this policy.
We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies to ensure they meet current legislation. Accordingly we recommend that you check this page periodically in order to review our current policies.
UPDATING AND CORRECTING YOUR INFORMATION
You may correct or amend your personal information by calling us on 020 7289 1300 or by emailing us at [email protected]. Please direct your enquiry to the Data Protection Officer, including your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to notify us promptly to update your personal information if it changes.
You have the right to access your personal information we hold on you at any time. Should you wish to do so, please contact the Data Protection Officer, requesting access to the personal information we hold on you.
HOW TO CONTACT US
Telephone: 020 7289 1300
Email: [email protected]
Data Protection Officer, Middlesex Cricket, Lord’s Cricket Ground, London, NW8 8QN